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Job Requirements of Medical Receptionist (Bi-Lingual):
QUALIFICATIONS/EXPERIENCE:
- Bi-lingual Spanish is required
- EDUCATION: High School Diploma required
- EXPERIENCE: Previous medical receptionist experience required, preferably within an OB/GYN setting. Experience answering and routing calls using a multi-line phone system and experience in healthcare setting
- Computer skills required, Electronic Medical Record software experience
- Must have ability to appropriately handle confidential
information. Must have excellent professional telephone manner and verbal communication skills
PHYSICAL/ENVIRONMENTAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods of time and occasionally required to lift 25lbs. May be required to stoop, kneel, and bend.
DISCLAIMER: Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting
behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
Do you meet the requirements for this job?
Medical Receptionist (Bi-Lingual)
TeamHealth is named among the “150 Great Places to Work in Healthcare” by Becker’s Hospital Review and has ranked three years running as “The World’s Most Admired Companies” by FORTUNE Magazine as well as one of America’s 100 Must Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organizations is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.
- Career Growth Opportunities
- Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
- 401K program (Discretionary matching funds available)
- GENEROUS Personal time off
- Eight Paid Holidays per year
*This person must be bilingual in Spanish communication skills to deliver exceptional customer service to our diverse patient base. Join us in making a meaningful impact on our patients' experience.*
*We're seeking a Medical Receptionist/Office Assistant to support an OB/GYN clinic located in Leesburg, VA. The candidate will need to be within driving distance of the facility.*
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer all incoming calls; assess caller’s needs and direct to appropriate personnel
- Greet patients and visitors into the clinic in a prompt, courteous and professional manner
- Obtains all appropriate forms and medical records from other physicians and hospitals as required
- Schedule new patients and return appointments in computer system in accordance with physician and/or office guidelines. Cancel/reschedule appointments according to physician schedule changes and notify appropriate personnel
- Maintain physicians’ schedule: on call, vacations, meetings and so forth
- Obtain demographic and insurance information. Obtain copy of patient’s insurance cards for file. Update demographic and insurance information as needed in the system. Register all new patients into the system
- Prepare and organize new patient charts. Notify nursing staff of patient arrivals, placing charts in appointment order. Assist in preparing charts
for next day’s appointments and print schedules as needed - Collect copays, deductibles and other out-of-pocket amounts at time of visit. Issue receipts as appropriate
- Copy records and mail to other physicians and insurance companies
- Identify “no shows” and forward for patient notification
- Demonstrate positive interpersonal relations in dealing with fellow employees, patients, and physicians so that productivity and positive employee relations are maximized
- Maintain strict patient confidentiality in accordance with clinic policy
Job Requirements:
QUALIFICATIONS/EXPERIENCE:
- Bi-lingual Spanish is required
- EDUCATION: High School Diploma required
- EXPERIENCE: Previous medical receptionist experience required, preferably within an OB/GYN setting. Experience answering and routing calls using a multi-line phone system and experience in healthcare setting
- Computer skills required, Electronic Medical Record software experience
- Must have ability to appropriately handle confidential
information. Must have excellent professional telephone manner and verbal communication skills
PHYSICAL/ENVIRONMENTAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods of time and occasionally required to lift 25lbs. May be required to stoop, kneel, and bend.
DISCLAIMER: Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting
behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.