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Job Requirements of Clinical Practice Manager - Post Acute Care:
REQUIREMENTS:
- 3 to 5 years of work experience in a healthcare related field
- BS or equivalent, in a healthcare related field
- Post-Acute Care experience highly preferred
- Ability to analyze and understand data
- Ability to work well under pressure of meeting deadlines
- Ability to establish priorities and be flexible enough to adapt to changing ones
- Ability to multi-task
- Ability to communicate effectively – orally, in writing, in person and on the telephone – with all categories of people within and outside the company
- Knowledge of spelling, grammar, punctuation and English usage sufficient to write professional presentations
- Knowledge of medical terminology is a plus
- Knowledge of computer sufficient to produce reports accurately and efficiently
- Proficiency with Microsoft Office Suite, including Excel, Word
- Ability to work independently and in an organized manner
- Ability to establish goals and demonstrated ability to complete projects by deadlines
- Ability to establish priorities and be flexible enough to adapt to changing ones
- Ability to work well under pressure of meeting deadlines and with difficult people
- Ability to travel 3 days per week within the assigned market
- Ability to attend company and professional functions after normal work hours
The position is salaried + annual bonus with competitive benefits.
Excellent comprehensive benefits package, including 401(k) plan, health, dental and vision insurance, PTO, LTD, STD, FSA, group term life insurance, and employee assistance program.
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Clinical Practice Manager - Post Acute Care
TeamHealth is named among the "150 Top Places to Work in Healthcare" by Becker's Hospital Review and has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine as well as one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.
There is travel 3 days per week to facilities within Western Michigan; such as Kalamazoo and Grand Rapids. There is additional travel 4 days per month to Indiana and Ohio. Candidates being considered will live in the Western Michigan market.
SUMMARY:
The Clinical Practice Manager (CPM) serves as the primary point of contact for the clinicians and our client (Post-Acute Care) facilities in the market. Under the direction of the Vice President of Operations (VPO), the Clinical Practice Manager is responsible for the operational performance of the clinicians and facilities. The Clinical Practice Manager is seen as the Ambassador for TeamHealth in their market and embodies operational excellence in all aspects of the role.
RESPONSIBILITIES:
Clinician Support
- Serves as the primary support and liaison for the clinicians
- Ensures strong relationships and the retention of existing clinicians
- Enhances patient and clinician satisfaction
- Oversees new hire orientation and clinician ramp-up thorough the onboarding process
Client Relations
- Develops and maintains strong relationships with existing clients
- Constantly seeks new business opportunities in the market and looks to expand TeamHealth’s post-acute presence
- Consistently fosters a commitment to customer service
Management
- Manages daily operations of the practice as it relates to KPI's and clinician and client satisfaction
- Recommends process improvements to gain operational and/or administrative efficiencies and sees through implementation
- Coordinates coverage schedules to ensure adequate staffing
- Implements policies and procedures that guide and support the practice operations
- Participates in recruitment for new clinicians for the post-acute team
- Leads onsite meetings with clinicians and client facilities on a quarterly basis
- Consistently displays professionalism in dealing with coworkers, clients and clinicians
- Consistently meets budget for areas of responsibility
Results and Strategic Orientation:
- Action-oriented with an understanding for process. “Can do” attitude. Hands on
- Demonstrates analytical problem-solving skills necessary to help an organization accomplish its mission
- Able to point to examples of having delivered outstanding results in quality and performance improvement initiatives
- Ideally has experience with creating, influencing and implementing strategies that impact the organization
Collegiality and Teamwork:
- Group-oriented, collaborative, and exhibits a positive attitude and appropriate humility. Must be a problem solver, team player, and be self-motivated and driven
- Must be focused on the development of people including strong skills in mentoring, coaching, building effective teams, selecting provider management talent, and building and growing skill sets
- Leads by example and through influence
Job Requirements:
REQUIREMENTS:
- 3 to 5 years of work experience in a healthcare related field
- BS or equivalent, in a healthcare related field
- Post-Acute Care experience highly preferred
- Ability to analyze and understand data
- Ability to work well under pressure of meeting deadlines
- Ability to establish priorities and be flexible enough to adapt to changing ones
- Ability to multi-task
- Ability to communicate effectively – orally, in writing, in person and on the telephone – with all categories of people within and outside the company
- Knowledge of spelling, grammar, punctuation and English usage sufficient to write professional presentations
- Knowledge of medical terminology is a plus
- Knowledge of computer sufficient to produce reports accurately and efficiently
- Proficiency with Microsoft Office Suite, including Excel, Word
- Ability to work independently and in an organized manner
- Ability to establish goals and demonstrated ability to complete projects by deadlines
- Ability to establish priorities and be flexible enough to adapt to changing ones
- Ability to work well under pressure of meeting deadlines and with difficult people
- Ability to travel 3 days per week within the assigned market
- Ability to attend company and professional functions after normal work hours
The position is salaried + annual bonus with competitive benefits.
Excellent comprehensive benefits package, including 401(k) plan, health, dental and vision insurance, PTO, LTD, STD, FSA, group term life insurance, and employee assistance program.