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Job Requirements of Accounts Receivable Collector- Remote:
QUALIFICATIONS:
- Bachelor's degree in Accounting, Finance, or related field preferred.
- 1-3 years of experience in accounts receivable, collections, or similar role.
- Proficiency with Microsoft Office suite, especially Excel (pivots and v-lookup) and Smartsheets
- Experience with ERP systems (e.g., Lawson) and collection tools preferred.
- Strong analytical and problem-solving abilities.
- Excellent communication skills, both written and verbal.
- Detail-oriented with strong organizational skills.
- Ability to work independently and as part of a team.
PREFERRED SKILLS:
- Outstanding attention to detail and ability to problem-solve.
- Excellent communication and interpersonal skills including ability to maintain outstanding client relations with both internal and external stakeholders.
SUPERVISORY RESPONSIBILITIES:
- None
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Accounts Receivable Collector- Remote
TeamHealth has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine and one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.
Position Overview:
The Accounts Receivable (AR) Collector is responsible for the daily collection activities, dispute resolution, and maintaining customer relationships to support TeamHealth’s business units. This role is crucial in maintaining the company's cash flow, reducing aged Contract accounts receivables, and ensuring timely payments from various customer types.
KEY REPONSIBILITIES:
- Performs daily collection activities for outstanding Contract AR, including dispute management and reconciliation for assigned accounts.
- Conducts account research and analysis to support effective collections.
- Interacts with clients via phone, email, and mail to resolve outstanding issues and collect payments on overdue accounts
- Updates collector work list daily with relevant collections/dispute information obtained through customer interactions and internal communication
- Identifies disputes and routes them to appropriate resolvers with comprehensive summaries
- Escalates non-disputed issues to manager when necessary.
- Refreshes and discusses summary of top open Contract AR accounts weekly with manager and appropriate operations leader.
- Supports continuous improvement projects to enhance collections and dispute management processes
- Performs other duties as assigned.
QUALIFICATIONS:
- Bachelor's degree in Accounting, Finance, or related field preferred.
- 1-3 years of experience in accounts receivable, collections, or similar role.
- Proficiency with Microsoft Office suite, especially Excel (pivots and v-lookup) and Smartsheets
- Experience with ERP systems (e.g., Lawson) and collection tools preferred.
- Strong analytical and problem-solving abilities.
- Excellent communication skills, both written and verbal.
- Detail-oriented with strong organizational skills.
- Ability to work independently and as part of a team.
Job Requirements:
QUALIFICATIONS:
- Bachelor's degree in Accounting, Finance, or related field preferred.
- 1-3 years of experience in accounts receivable, collections, or similar role.
- Proficiency with Microsoft Office suite, especially Excel (pivots and v-lookup) and Smartsheets
- Experience with ERP systems (e.g., Lawson) and collection tools preferred.
- Strong analytical and problem-solving abilities.
- Excellent communication skills, both written and verbal.
- Detail-oriented with strong organizational skills.
- Ability to work independently and as part of a team.
PREFERRED SKILLS:
- Outstanding attention to detail and ability to problem-solve.
- Excellent communication and interpersonal skills including ability to maintain outstanding client relations with both internal and external stakeholders.
SUPERVISORY RESPONSIBILITIES:
- None