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Job Requirements of Full-Time Night Shift RN Telephone Triage (Work from Home):
Job Requirements
- Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer
- Computer Skills a MUST
- 2+ years of Nursing Experience
- Successful Completion of Background Check, Drug Screen, and References
- 4-week remote training over Zoom video (100% attendance required)
- Ability to type a minimum of 25 wpm
- Excellent organizational and computer skills and ability to multi-task while speaking with patients
- Excellent listening and comprehension skills to determine key information by patient
- Professional, courteous telephone voice
- Dependable, reliable and trustworthy
- Ability to defuse conversations
- Ability to handle confidential information; HIPAA compliance is mandatory
- Flexibility with scheduling
- Ability to receive feedback on job performance
- Bilingual Telephone Triage Nurses must be able to converse in Spanish and document in English simultaneously (a Spanish/English proficiency test is required)
- Must be able to provide a HIPAA-compliant workspace during training and your regular shifts
- Must be able to pass a pre-employment test plus have a successful background check and reference check*(references are verified)
Remote Workstation Requirements
Internet
- A reliable high speed internet connection is required for this position.
- Please select a cable internet provider. Examples include Xfinity/Comcast, AT&T, Spectrum.
- Satellite internet and cellular hotspots are not sufficient to adequately connect to our servers.
- You must hardwire your internet from your modem or Ethernet jack to your work computer.
- WiFi is not acceptable and disrupts the connection to our servers.
- The minimum bandwidth speeds must be fast enough for 23 megabits download and 10 megabits upload
- Test your home internet speeds
- Please verify this information with your internet provider
- Please note these requirements do not include other demands on your internet (e.g. another household member working from home, streaming videos, streaming music, online gaming).
- It is your responsibility to either limit activities like the ones mentioned above or work with your internet provider to increase your bandwidth so you can work without issues.
Workstation
- Allow enough space to provide room for 2 (two) 27” computer monitors, a computer, a keyboard, a mouse, and a dial pad/phone, which is company provided.
- Arrange your workstation where you can hardwire to your internet and phone line.
- Your workstation must be located in a room where there is a door with a lock.
- HIPAA compliant and protects PHI
- Prevents disruptions during work hours
Physical and Environmental Demands
- Job performed in a well-lit, modern office setting
- Occasional lifting (20 pounds or less)
- Visual and Auditory acuity
- Manual and finger dexterity
- Occasional stress
- Occasional pushing, pulling, carrying, lifting, bending, and reaching
- Frequent work on a PC/Computer
- Prolonged telephone work and prolonged sitting
Do you meet the requirements for this job?
Full-Time Night Shift RN Telephone Triage (Work from Home)
Come grow with us at AccessNurse! Are you looking for an exciting alternative to bedside nursing? Are you tired of 12-hour shifts and the physical wear and tear of working in the hospital? AccessNurse has an opportunity for you!
The AccessNurse-TeamHealth Medical Call Center is a 24/7 Call Center offering remote telephone triage and Health Information services to Hospitals, Physician Offices, and Insurance Plans across the country. If you want to be a part of a growing industry and work from home from day one, contact us today!
We are searching for registered nurses of all backgrounds with at least 2 years of experience who are seeking an exciting and rewarding alternative to direct patient care. If you are looking for a way to continue to positively impact patients and use your nursing skills without the wear and tear of working in a hospital you should send your resume today! We promote success through a supportive work environment, provide excellent benefits, and offer competitive pay and paid time off. Part-time and full-time weekend and evening shifts are currently available. Now also recruiting for bilingual nurses who can fluently speak both Spanish and English.
The telephone triage nurse is a registered nurse who helps patients across the lifespan determine the best way to address their medical issues and concerns over the phone:
- Assess symptoms: Utilizing a physician-written algorithm
- Provide guidance: Recommend a variety of levels of care (e.g. home care, an office visit, emergency room)
- Answer questions: Provide and document health education to help patients manage their symptoms when indicated
- Consult with physicians as needed
Job Requirements:
Job Requirements
- Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer
- Computer Skills a MUST
- 2+ years of Nursing Experience
- Successful Completion of Background Check, Drug Screen, and References
- 4-week remote training over Zoom video (100% attendance required)
- Ability to type a minimum of 25 wpm
- Excellent organizational and computer skills and ability to multi-task while speaking with patients
- Excellent listening and comprehension skills to determine key information by patient
- Professional, courteous telephone voice
- Dependable, reliable and trustworthy
- Ability to defuse conversations
- Ability to handle confidential information; HIPAA compliance is mandatory
- Flexibility with scheduling
- Ability to receive feedback on job performance
- Bilingual Telephone Triage Nurses must be able to converse in Spanish and document in English simultaneously (a Spanish/English proficiency test is required)
- Must be able to provide a HIPAA-compliant workspace during training and your regular shifts
- Must be able to pass a pre-employment test plus have a successful background check and reference check*(references are verified)
Remote Workstation Requirements
Internet
- A reliable high speed internet connection is required for this position.
- Please select a cable internet provider. Examples include Xfinity/Comcast, AT&T, Spectrum.
- Satellite internet and cellular hotspots are not sufficient to adequately connect to our servers.
- You must hardwire your internet from your modem or Ethernet jack to your work computer.
- WiFi is not acceptable and disrupts the connection to our servers.
- The minimum bandwidth speeds must be fast enough for 23 megabits download and 10 megabits upload
- Test your home internet speeds
- Please verify this information with your internet provider
- Please note these requirements do not include other demands on your internet (e.g. another household member working from home, streaming videos, streaming music, online gaming).
- It is your responsibility to either limit activities like the ones mentioned above or work with your internet provider to increase your bandwidth so you can work without issues.
Workstation
- Allow enough space to provide room for 2 (two) 27” computer monitors, a computer, a keyboard, a mouse, and a dial pad/phone, which is company provided.
- Arrange your workstation where you can hardwire to your internet and phone line.
- Your workstation must be located in a room where there is a door with a lock.
- HIPAA compliant and protects PHI
- Prevents disruptions during work hours
Physical and Environmental Demands
- Job performed in a well-lit, modern office setting
- Occasional lifting (20 pounds or less)
- Visual and Auditory acuity
- Manual and finger dexterity
- Occasional stress
- Occasional pushing, pulling, carrying, lifting, bending, and reaching
- Frequent work on a PC/Computer
- Prolonged telephone work and prolonged sitting