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Job Requirements of Practice Manager - Nashville:
QUALIFICATIONS / EXPERIENCE:
- Bachelor’s degree preferred or any combination of education and experience that would demonstrate a high level of proficiency and advanced understanding of healthcare operations
- Strong/advanced computer skills should include at a minimum: Word, Excel, and PowerPoint required
- Ability to communicate effectively (written and oral)
- Demonstrates good customer service skills and ability to use tact and diplomacy in dealing with internal and external customers
- Demonstrates ability to positively handle confidential information appropriately and maintain office workflow systems
- Minimum of one (1) year experience in a healthcare environment is required (i.e. hospital, physician’s office, health plan)
- Willing to work occasional evenings and/or weekends attending physician programs as deemed appropriate
- Performs other duties and responsibilities as assigned as contractually obligated with the client
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Practice Manager - Nashville
TeamHealth is named among the Top 150 Places to Work in Healthcare by Becker's Hospital Review. Newsweek Magazine recognizes TeamHealth ‘as one of the greatest workplaces for diversity, 2024’ and TeamHealth is also ranked as ‘The World’s Most Admired Companies’ by Fortune Magazine. TeamHealth, an established healthcare organization is physician-led and patient focused. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us.
This position is remote, but ideal candidates reside in the Nashville TN market.
OVERVIEW:
The Practice Manager provides operational leadership including achievement of the program goals, providing quality of care, decision-making with financial impact on the organization and establishing positive customer service relationships with the TeamHealth Stakeholders, hospital and community, including client service support for contracted and employed clinicians.
The Practice Manager, under the direction of the Vice President, Operations (VPO), assists in ensuring operational performance of the contracts assigned to them.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Functions together with Vice President of Operations (VPO), Regional Medical Director (RMD) and Facility Medical Director (FMD) as a team to manage client based operations
- Works proactively to anticipate and manage day to day operational challenges, promoting strong positive client relationships
- Adheres to Clients for Life (CFL) philosophy and ensures standards of documentation are maintained in Client Retention Management (CRM) database
- Establishes and maintains positive relationships with client Web-of-Influence (WOI) members in accordance with CFL standards
- Ensures the resolution of client based problems. This includes assisting in solving problems related to clinician complaints and hospital/clinicians contracts and/or partnerships, financial issues, coding and billing issues, operational issues, recruiting issues, etc.
- Works closely with the FMD and other TeamHealth Leadership to implement, monitor and follow-up on initiatives and services
- Participates in provider department meetings with the VPO, RMD and FMD and assists with agenda preparation and distribution of informational materials, as needed
- Participates in regional Monthly Operating Reviews (MOR) as directed by senior management
- Participates in Business Development activities as directed by VPO and/or senior management
- Resolves functional and administrative issues/problems related to services under purview of responsibility. Includes providing insight on client specific needs which may include recruiting, retaining clinicians, and assisting with maintaining community relations with client hospitals
- Performs other special projects or additional responsibilities as may be directed
- Responsible for Scheduling meetings (as needed)
- Responsible for weekly Compliance Follow Ups
- Participating and setting up LifePoint Group DYAD calls, Critical Staffing meetings, new Start Up transitions, etc.
- Responsible for gathering data and presenting LPG Scorecards
- Overseeing Provider Incentives
- Responsible for gathering/entering GMS data on a monthly basis
- Provides support to LPG APC Directors and LPG Executive Leadership
- Provides education to providers/clinicians on Concur usage, and facilitates the VPOs in Concur reporting management
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
- Bachelor’s degree preferred or any combination of education and experience that would demonstrate a high level of proficiency and advanced understanding of healthcare operations
- Strong/advanced computer skills should include at a minimum: Word, Excel, and PowerPoint required
- Ability to communicate effectively (written and oral)
- Demonstrates good customer service skills and ability to use tact and diplomacy in dealing with internal and external customers
- Demonstrates ability to positively handle confidential information appropriately and maintain office workflow systems
- Minimum of one (1) year experience in a healthcare environment is required (i.e. hospital, physician’s office, health plan)
- Willing to work occasional evenings and/or weekends attending physician programs as deemed appropriate
- Performs other duties and responsibilities as assigned as contractually obligated with the client