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Job Requirements of Site Coordinator, Spotsylvania Regional Medical Center:
QUALIFICATIONS / EXPERIENCE:
• High school diploma or equivalent required;
• One year of office experience preferred with previous experience in medical billing, hospital or clinic registration, or other medical office experience preferred;
• Critical thinking skills required to examine registration and clinical documentation;
• Ability to develop and maintain positive working relationships;
• Excellent communication skills (verbal and written);
• Advanced computer skills; Adaptable with the ability to learn proprietary applications and new software programs.
• Excellent organizational skills;
• Detailed oriented and efficient with time management;
• Ability to work independently.
This position requires manual dexterity and/or frequent use of the computer (keyboarding and mouse usage), telephone, 10-key, calculator, office machines (copier, scanner, fax), and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, it may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule, and/or more than five days per week.
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Site Coordinator, Spotsylvania Regional Medical Center
Join a team of dynamic, results-oriented professionals!
Named among "The World's Most Admired Companies" by Fortune Magazine
Named among "America's 100 Most Trustworthy Companies" by Forbes magazine
Named among "Great Places to Work" by Becker's Hospital Review
- Career Growth Opportunities
- Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
- 401K program (Discretionary matching funds available)
- Employee Assistance Program
- Dental plans & Vision plans
- GENEROUS Personal time off
- Eight Paid Holidays per year
- Quarterly incentive plans
- Training Programs
- Wellness programs
JOB DESCRIPTION OVERVIEW:
This Site Coordinator position maintains multiple paper or electronic systems for obtaining, reconciling, and forwarding the required documents to the Billing Center workflow. The individual in this position must perform to productivity standards and is also charged with proactively reviewing front-end processes to eliminate or reduce registration errors and claim denials.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Demonstrate knowledge of TeamHealth service orientation and associated behaviors consistent with the TeamHealth mission statement.
• Collect all necessary billing documents and reconcile billing documents to the daily logs/schedules.
• Process documents (paper or electronic) within Team Health's designated timeframes, as established by management.
• Coordinate obtaining additional clinical information from clinicians on missing or incomplete charts.
• Work closely with various hospital departments, Physicians, and CRNAs to recover missing or incomplete charts and obtain documentation necessary for billing.
• Access hospital information systems or work with facility representatives to procure missing demographic and insurance data and/or to reconcile inconsistent registration data elements to facilitate efficient billing.
• Initiate proactive communication with the Billing Center, the Client Services Manager, the Medical Director, the Regional Medical Director, and the facility to resolve issues that impede effective chart management processes.
• Alert the Site Coordinator Manager and seek assistance when an activity may require deviation from established policies, procedures, guidelines, and/or protocols.
• Responsible for notifying the Site Coordinator of coverage needs at the facility and any batching issues.
• Participate in the designing, implementing, and evaluating performance improvement activities and efforts.
• Maintains personal adherence to professional confidentiality standards established within the department and by legal, ethical, and hospital standards (ex, HIPAA compliance).
• Maintains professional appearance.
• Maintains a consistent schedule as established.
• Submits paper or electronic (Kronos) timesheets within the established time frame.
• Other duties as assigned by the Site Coordinator Manager.
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
• High school diploma or equivalent required;
• One year of office experience preferred with previous experience in medical billing, hospital or clinic registration, or other medical office experience preferred;
• Critical thinking skills required to examine registration and clinical documentation;
• Ability to develop and maintain positive working relationships;
• Excellent communication skills (verbal and written);
• Advanced computer skills; Adaptable with the ability to learn proprietary applications and new software programs.
• Excellent organizational skills;
• Detailed oriented and efficient with time management;
• Ability to work independently.
This position requires manual dexterity and/or frequent use of the computer (keyboarding and mouse usage), telephone, 10-key, calculator, office machines (copier, scanner, fax), and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, it may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule, and/or more than five days per week.