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Medical Assistant

TeamHealth Rocky Mount, NC (Onsite) Full-Time
TeamHealth is named among the Top 150 Places to Work in Healthcare by Becker's Hospital Review. Newsweek Magazine recognizes TeamHealth as ‘one of the greatest workplaces for diversity, 2024’ and TeamHealth is also ranked as ‘The World’s Most Admired Companies’ by Fortune Magazine. TeamHealth, an established healthcare organization is physician-led and patient focused. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!

What we Offer:
  • Career Growth Opportunities
  • Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
  • 401K (Discretionary matching funds available)
  • Generous PTO
  • 8 Paid Holidays
  • Equipment Provided for Remote Roles

JOB SUMMARY:
The Behavioral Health Medical Assistant is an empathic individual with competent observational, clinical, critical thinking, communication, problem-solving and decision-making skills in order to meet patient needs and contribute to a positive patient care experience and work environment. Performs intake triage, assists patients with mental health screenings, vitals, and referrals to labs. Coordinate with clinic managers and their front/back office services regarding psychiatric and counseling services.

Job Requirements:

MAJOR DUTIES & RESPONSIBILITIES:
  • Performs intake triage, vitals, and assists patients with mental health screenings
  • Provides support to BH Providers and coordinates psychotropic medications requests for refill
  • Documents as appropriate vitals, screening and patient history personal information as needed
  • Collects DNA samples for testing, and performs injections
  • Responsible for prior authorization of psychotropic medications
  • Performs other duties as deemed necessary by supervisors
  • Abides and sustains workflow expectations established by supervisor

QUALIFICATION REQUIREMENTS:
  • Ability to work independently with strong sense of focus, task-oriented
  • Ability to work with culturally-diverse families and communities with the ability to be culturally sensitive, appropriate and non-judgmental
  • Comprehends fundamental medical terminologies in medical care delivery
  • Previous behavioral health care or medical assistant experience preferred
  • Work well under pressure and maintain a consistently pleasant and professional demeanor when communicating with the public and staff
  • Be able to maintain a calm and professional attitude even in the face of crisis and dramatic presentation
  • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information
  • Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality
  • Strong interpersonal communication and written skill

SKILLS/ABILITIES:
  • Maintain confidentiality; excellent computer skills; multi-tasking ability; and solid organizational skills with good oral and written communication

QUALIFICATIONS:
  • Graduation from an accredited Medical Assistant program is REQUIRED. MUST HOLD A CERTIFIED MEDICAL ASSISTANT (CMA) or REGISTERED MEDICAL ASSISTANT (RMA) CERTIFICATION
  • Current CPR/BLS certification required
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Job Snapshot

Employee Type

Full-Time

Location

Rocky Mount, NC (Onsite)

Job Type

Nurse

Experience

Not Specified

Date Posted

02/01/2025

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