Practice Coordinator, Remote

TeamHealth is named among the Top 150 Places to Work in Healthcare by Becker's Hospital Review. Newsweek Magazine recognizes TeamHealth as ‘one of the greatest workplaces for diversity, 2024’ and TeamHealth is also ranked as ‘The World’s Most Admired Companies’ by Fortune Magazine. TeamHealth, an established healthcare organization is physician-led and patient focused. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us.

What we Offer:

• Career Growth Opportunities
• Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
• 401K (Discretionary matching funds available)
• Generous PTO
• 8 Paid Holidays
• Equipment Provided for Remote Roles

POSITION OVERVIEW:
The Practice Coordinator supports the practice's administration and operations, assisting the TH Facility Medical Director, provider staff, and other leadership. They are responsible for managing patient charges in IMBills/ONBase, reconciling data, and providing monthly volume data. They also work with the Facility Medical Director and hospital administration to gather key metrics and meet productivity standards.

ESSENTIAL RESPONSIBILITIES:

• Perform duties as directed by TeamHealth and communicate regularly with the Director of Operations.
• Ensure HIPAA compliance and maintain patient confidentiality.
• Reconcile patient demographics, insurance, and authorization data in the billing system daily and monthly.
• Coordinate clinical documentation from physicians and ensure completion with the medical director.
• Alert Director of Operations to any process changes.
• Meet individual goals set by the Director of Operations and maintain professional performance.

ADMINISTRATION RESPONSIBILITIES:

• Support Facility Medical Director, VP of Operations, Operations Directors, and other leadership.
• Schedule meetings, prepare agendas, and take minutes for the monthly TH OB Provider meeting.
• Collect and report key volume data for dashboards.
• Check voicemails twice daily and return patient calls to schedule appointments as needed.

OPERATIONAL RESPONSIBILITIES:

• Assist with billing for multiple hospital locations and process patient charges in Ingenious Med/OnBase.
• Review and reconcile patient data with daily census and logs.
• Communicate with the Director of Operations and physicians about incomplete records and escalate when needed.
• Identify and retrieve missing records promptly to meet goals.
• Develop positive relationships with hospital staff and ensure accurate timekeeping in Kronos.

JOB QUALIFICATIONS:

• At least one year of experience in a hospital or physician office setting preferred, with knowledge of patient registration and medical records.
• Preferred: Clerical and reconciliation experience.
• B.A. or equivalent experience preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to work independently and manage time efficiently.
• Proficient in Excel and Word.

Job Requirements: