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Job Requirements of Travel Coordinator:
QUALIFICATIONS / EXPERIENCE:
• High School education or equivalent (GED) required; some college desired.
• Two or more years of experience as a travel agent with experience in travel reservation system software; one year or more experience in Apollo travel software required.
• Must possess good typing and data entry skills.
• Must be able to work in a fast paced and customer service oriented environment.
• Must possess intermediate level of computer skills with experience in Microsoft Word and Excel and possess ability to learn new computer applications.
• Must possess excellent customer service skills.
• Must possess excellent verbal and written communication skills.
• Must possess attention to detail and high level of accuracy in work performed.
• Must possess ability to work in a team oriented environment demonstrating flexibility and cooperativeness.
PHYSICAL / ENVIRONMENTAL DEMANDS:
• Job is performed in a well-lighted, climate controlled modern office setting.
• Prolonged sitting at a workstation using a computer.
• Moderate level of stress.
• Moderate use of telephone.
• This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
DISCLAIMER:
Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
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Travel Coordinator
JOB DESCRIPTION OVERVIEW:
To make travel and lodging arrangements for medical providers for their contracted work assignments with D&Y clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Contact medical provider by phone or e-mail to obtain travel preference in a timely and professional manner.
• Make appropriate travel reservations and confirm airline flights, rental cars, and lodging with medical providers.
• Check itineraries for lowest possible ticket cost and issue airline tickets.
• Insert itinerary as attachment to the provider confirm record in CRM.
• Fax VISA authorization to hotels as needed.
• Send travel packets by appropriate means to medical providers in a timely manner.
• Coordinate with clients regarding hotel arrangements for medical provider if client is making the lodging reservations.
• Negotiate for lower rates at hotels, bed and breakfast inns, or other lodging facilities when possible.
• Assist providers as needed to resolve problems with travel.
• Work with sales personnel to ensure travel costs are kept low for clients and D&Y.
• Attend and participate in monthly team meetings.
• Perform other administrative tasks and projects as directed by management.
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
• High School education or equivalent (GED) required; some college desired.
• Two or more years of experience as a travel agent with experience in travel reservation system software; one year or more experience in Apollo travel software required.
• Must possess good typing and data entry skills.
• Must be able to work in a fast paced and customer service oriented environment.
• Must possess intermediate level of computer skills with experience in Microsoft Word and Excel and possess ability to learn new computer applications.
• Must possess excellent customer service skills.
• Must possess excellent verbal and written communication skills.
• Must possess attention to detail and high level of accuracy in work performed.
• Must possess ability to work in a team oriented environment demonstrating flexibility and cooperativeness.
PHYSICAL / ENVIRONMENTAL DEMANDS:
• Job is performed in a well-lighted, climate controlled modern office setting.
• Prolonged sitting at a workstation using a computer.
• Moderate level of stress.
• Moderate use of telephone.
• This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
DISCLAIMER:
Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.