PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of Patient Services Senior- 5643:
QUALIFICATIONS / EXPERIENCE:
- High school diploma or equivalent required.
- Six-months experience in medical billing with an emphasis on patient relations preferred.
- Excellent personal computer skills, including proficiency in Microsoft Office.
- Ability to multi-task in a fast-paced environment.
- Excellent problem-solving, communication, organizational and customer service skills
SUPERVISORY RESPONSIBILITIES:
- None
PHYSICAL / ENVIRONMENTAL DEMANDS:
- Job performed in a well-lighted, modern office setting
- Occasional standing/bending
- Occasional lifting/carrying (20lbs or less)
- Some travel locally and overnight
- Moderate stress
- Prolonged sitting
- Prolonged work on a PC/computer
- Prolonged telephone work
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
DISCLAIMER:
Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
Do you meet the requirements for this job?
Patient Services Senior- 5643
JOB DESCRIPTION OVERVIEW:
The Patient Services Representative Senior is primarily responsible for training new employees, performing QA audits and researching escalated requests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Train new Patient Services employees.
- Compile all webs and work files.
- Prepare/distribute daily mail for the Patient Services team.
- Assist with escalated patient requests.
- Assist with daily coordinator functions (answer phone calls, process mail, generate reports as needed).
- Research and resolve hospital complaints relating to patient issues concerning billing and charges.
- Submit researched accounts to the Medical Director after the Medical Coding Manager has reviewed.
- Adjust reviewed complaints after Medical Coding Manager or Medical Director has approved and adjust accounts per TeamHealth affiliates.
- Correspond with collection agencies to coordinate the resolution of billing and reimbursement related issues.
- Communicate and follow-up on all client complaints to Patient Services Manager.
- Performs other duties and assignments as requested.
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
- High school diploma or equivalent required.
- Six-months experience in medical billing with an emphasis on patient relations preferred.
- Excellent personal computer skills, including proficiency in Microsoft Office.
- Ability to multi-task in a fast-paced environment.
- Excellent problem-solving, communication, organizational and customer service skills
SUPERVISORY RESPONSIBILITIES:
- None
PHYSICAL / ENVIRONMENTAL DEMANDS:
- Job performed in a well-lighted, modern office setting
- Occasional standing/bending
- Occasional lifting/carrying (20lbs or less)
- Some travel locally and overnight
- Moderate stress
- Prolonged sitting
- Prolonged work on a PC/computer
- Prolonged telephone work
This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
DISCLAIMER:
Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.