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Job Requirements of Accounts Receivable Coordinator:
- Ability to perform mathematical calculations in the processing of receipt of payments from clients.
- Ability to problem solve and identify solutions.
- Meet deadlines in a timely manner.
- Must possess excellent verbal skills and the ability to communicate effectively to both internal and external customers.
- Must be detail oriented verifying accuracy of received payments and information from clients.
- Must be able to work in a team oriented environment demonstrating flexibility and cooperativeness.
PHYSICAL / ENVIRONMENTAL DEMANDS:
- Job is performed in a well-lighted, climate controlled modern office setting.
- Prolonged sitting at a workstation preparing documentation and using a computer.
- Frequent use of telephone.
- Limited bending and standing.
- Moderate stress level.
- This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
DISCLAIMER:
Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All associates must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to this position.
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Accounts Receivable Coordinator
JOB DESCRIPTION OVERVIEW:
To process incoming payments from business clients and to collect and make payment arrangements with business clients on past due invoices.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Initiate contact with new clients by phone to confirm account contact and billing information as well as communication of D&Y payment process and terms; update current client records as needed.
- Post all incoming payments from clients daily to their accounts and update account balances.
- Prepare bank deposit of incoming receipts in a timely manner.
- Receive all incoming calls from clients seeking general assistance on invoices and accounts receivable.
- Monitor client accounts to ensure timely and accurate payment from clients.
- Contact clients as needed to discuss receiving payment for past due invoices and document accordingly in CRM.
- Obtain commitment from clients on past due invoices and negotiate payment arrangements with clients as warranted for owed past due balances; document details in CRM.
- Inform management of collection issues with client accounts.
- Produce monthly accounts receivable report reflecting collection status of delinquent client accounts.
- Produce weekly accounts receivable report reflecting collection status of client accounts.
- Assess finance charges monthly on outstanding accounts and generate applicable finance charge invoices.
- Print and mail monthly statements for clients.
- Prepare for TeamHealth attorney needed documents for collection and litigation purposes and interact with attorney as needed.
- Prepare for external counsel needed documents for collection and litigation purposes and interact with attorney as needed.
- Perform projects within scope of responsibilities as identified.
QUALIFICATIONS / EXPERIENCE:
- High school diploma or equivalent.
- Two or more years of work experience in accounts receivable and collections in a customer service oriented environment.
- Proficiency utilizing Microsoft Word and Excel software.
- Previous experience with accounting software programs desired, preferably Lawson.
Job Requirements:
- Ability to perform mathematical calculations in the processing of receipt of payments from clients.
- Ability to problem solve and identify solutions.
- Meet deadlines in a timely manner.
- Must possess excellent verbal skills and the ability to communicate effectively to both internal and external customers.
- Must be detail oriented verifying accuracy of received payments and information from clients.
- Must be able to work in a team oriented environment demonstrating flexibility and cooperativeness.
PHYSICAL / ENVIRONMENTAL DEMANDS:
- Job is performed in a well-lighted, climate controlled modern office setting.
- Prolonged sitting at a workstation preparing documentation and using a computer.
- Frequent use of telephone.
- Limited bending and standing.
- Moderate stress level.
- This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
DISCLAIMER:
Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All associates must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to this position.